The Trustee for Spitting Image Catering Trust
ABN: 98 901 526 113
The services of Spitting Image Catering are engaged under the terms and conditions set out below. The completion of a booking form and the payment of a deposit (if requested by us) shall be deemed to be an acknowledgment and acceptance by you, the client of these conditions.
THE PAYMENT TERMS
A deposit, based on an estimate of 20 % of total quotation is requested to confirm your booking in our calendar. Full prepayment is required 3 days prior unless agreed in writing by Spitting Image catering. Credit card payments over $500 will incur a 1% merchant and processing fee for VISA and MASTERCARD. Sorry we no longer accept payment by AMEX card.
CONFIRMATION OF BOOKING
Spitting Image will consider your function booking confirmed upon receipt of the booking form and payment of the deposit.
CANCELLATION
If the booking is to be cancelled, the following quidelines will be considered:
• All cancellations must be received in writing.
• If cancellation occurs more than 28 days prior to the event date, 100% of the deposit will be transferred to your next function or refunded less $ 50 admin fee
• If cancellation is received 28 to 7 days prior to the event date, 100 % of the depoisit will be transferred to your next function or refunded less $ 100 admin fee
• If cancellation is received 7 days prior to your function or less, we request that the full deposit amount be credited towards your next catering event without refund.
• If a cancellation is received within 3 days prior of the event the cancellation fee will consist of 25 % of the total amount of the event.
CONFIRMATION OF GUEST NUMBERS
We require confirmation of final guests numbers and dietary requirements at least 3 working days prior to the event. If the guests numbers are less than the minimum quoted, the catering quote will be revised to include a smaller number and will result in a higher price per person (but lower cost overall). If numbers reduce greatly a minimum flat rate charge will apply. We will provide the best customer service to all clients and we will work fairly with you in the event of a cancellation to achieve the most fair and reasonable result in consideration of Covid 19.